Mains Practice Questions

Case Studies

You are posted as the Commissioner of the Municipal Corporation in a major North Indian city located along the Yamuna River. The river is the city’s lifeline, providing water for domestic, industrial, and agricultural needs. Over the years, however, the Yamuna has become heavily polluted due to untreated sewage, industrial effluents, and religious offerings. A recent National Green Tribunal report has criticised your corporation for failing to meet sewage treatment targets and for allowing illegal industrial discharges.

On assuming office, you discover that several textile and dyeing units are secretly releasing untreated waste into the river at night. Many sewage treatment plants under your jurisdiction are either non-functional or operating far below capacity, partly due to corruption in maintenance contracts. Religious organisations continue to immerse idols and floral offerings into the river, citing cultural tradition, and have mobilised public sentiment against any restrictions.

Environmental activists are running a campaign that is gaining national attention, while the local media have started linking rising cases of skin ailments and loss of aquatic life directly to the state of the river. Political leaders, however, advise you to go slow on enforcement until after the upcoming elections, warning that strict action against industries or religious groups may provoke unrest. Meanwhile, the government has directed you to prepare a detailed action plan for river rejuvenation.

A. Identify and discuss the ethical issues involved in this case.
B. How would you balance environmental duty with political and cultural pressures?
C. How would you ensure accountability in industrial compliance and transparency in sewage treatment operations?
D. Suggest key measures for sustainable river management and state the ethical values that should guide you. (250 words)

Q."Integrity without knowledge is useless and knowledge without integrity is dreadful." Examine how the balance between ethical integrity and professional competence is vital in public service. (150 words)

Q.“A public servant should be politically neutral but not morally indifferent.” Justify this statement with examples. (150 words)

Case Studies

Q. You are posted as the General Manager of a large public sector manufacturing unit. Recently, tensions have escalated between the management and the workers’ union. The union has raised demands regarding increased wages, better safety standards, and permanent absorption of contractual workers.

While some of their demands are legitimate and align with labour welfare norms, others may have a severe impact on the company's financial health. Moreover, you discover that a few influential union leaders are instigating workers to go on an indefinite strike, even though negotiations are still ongoing.

Meanwhile, a group of junior employees approaches you confidentially, expressing concern that the aggressive approach of the union may harm their career prospects and lead to a prolonged factory shutdown. At the same time, pressure mounts from the Ministry to avoid disruptions and meet production targets crucial for national supply chains.

In the midst of this, a senior union leader offers to de-escalate the situation in exchange for personal favors, such as awarding contracts to firms linked to him and ensuring his relatives receive preferential treatment in job promotions.

You are expected to submit a report to the Ministry suggesting a path forward that ensures industrial peace, protects workers’ rights, and prevents unethical compromises.

A. Identify and discuss the ethical issues involved in this case.

B. How would you balance worker welfare with organizational sustainability and public interest?

C. How should you respond to the offer made by the union leader? What mechanisms should be used to ensure transparency and accountability?

D. What ethical values and principles of public administration should guide your conduct?(250 words)

Q. “Emotionally intelligent leadership is critical to crisis management.” Discuss how emotional intelligence can enhance administrative effectiveness in times of public emergencies and disasters. (250 words)

Q. John Rawls emphasized “justice as fairness.”Analyze how this principle can be used by government functionaries while allocating scarce resources to competing public interests. (150 words)

Case Study:

You are the Managing Director of "XYZ Biotech", a rapidly growing pharmaceutical firm based in India, with operations in several developing countries. Your company has recently developed a breakthrough mRNA-based vaccine for a rapidly mutating tropical disease affecting large sections of the population in Sub-Saharan Africa and parts of South Asia.

The vaccine has demonstrated 94% efficacy in Phase III clinical trials and has the potential to save thousands of lives. However, the vaccine is expensive to manufacture, requiring specialized cold-chain storage, and proprietary biotechnology inputs licensed from international partners. The pricing strategy proposed by your Board is to recoup R&D investments and generate profit by pricing the vaccine at Rs. 3000 per dose, which makes it unaffordable for many low-income populations in target regions.

Meanwhile, several NGOs, global health organizations, and even a few governments are urging you to waive your patent rights, or adopt tiered pricing to allow cheaper versions or voluntary licensing for public-sector manufacture.

You are also under pressure from investors, who expect high returns due to the innovation. Some stakeholders suggest cutting costs by outsourcing trials to countries with weaker regulatory standards, while others propose delaying access in poorer countries to focus on wealthier clients first. Your own conscience is conflicted—you believe in public health as a right, but also have obligations to shareholders, employees, and long-term sustainability of the firm.

a) Identify and discuss the ethical issues involved in this case.
b) What would be your immediate response to the situation described above?
c) If a global health coalition asks for voluntary licensing of your vaccine, how would you respond both ethically and strategically?
d) As a conscientious public-spirited executive, suggest a balanced strategy that ensures innovation, affordability, and ethical integrity.

Q. “While a strong moral compass is essential for public servants, rigid moral absolutism may sometimes conflict with the practical demands of governance”. Discuss the role of ethical pragmatism in helping civil servants strike a balance between idealism and effective decision-making in complex administrative situations. (150 words)

Q. "Procedural integrity is a cornerstone of good governance, yet there are situations where strict compliance with rules may result in outcomes that violate the spirit of justice. In such circumstances, should a civil servant uphold substantive justice even if it means deviating from procedural norms?" Discuss with relevant examples from public administration. (150 words)

Case Study

Vikram is an environmental officer working with a state government’s department responsible for monitoring and ensuring compliance with environmental regulations in the construction and industrial sectors. Recently, a large real estate company has proposed a new residential complex on the outskirts of the city, and Vikram’s department is tasked with evaluating the environmental impact of the project. The company has submitted the required Environmental Impact Assessment (EIA) report, which states that the construction will have minimal impact on the local environment.

While reviewing the report, Vikram notices several discrepancies and omissions. Key details about the impact on local wildlife, soil quality, and water sources have either been underrepresented or completely ignored in the report. Vikram’s initial analysis suggests that the construction could have significant adverse effects on the local ecosystem, but the developers have provided a large donation to a local charity that Vikram's department is associated with. The charity has funded several environmental initiatives in the past, and Vikram is aware that this donation will enhance the department’s reputation and attract further funding.

Furthermore, Vikram’s superior, the head of the department, has publicly praised the development as a much-needed project for the city’s growth and has hinted that the real estate company might receive expedited approval if the environmental report is favorable.

Vikram feels torn between his duty to uphold environmental regulations, his concern about the long-term ecological consequences, and the pressure to support the development in exchange for future funding opportunities for his department.

Questions:

a) What should Vikram’s course of action be in this situation to ensure the integrity of the environmental review process?

b) How can Vikram justify his decision if the real estate company pressures him to approve the report despite the discrepancies?

c) How do personal interests and external pressures compromise environmental ethics in this case, and what measures can be taken to prevent such conflicts in future projects?

Q. “Sustained ethical behaviour in public service demands not just conviction, but also psychological resilience.” Discuss the phenomenon of ‘ethical fatigue’ and how to address it in the civil services. (150 words)

Q. "Integrity without compassion is rigidity, and compassion without integrity is weakness."
Discuss the significance of balancing integrity and compassion in public service. Illustrate with suitable examples. (150 words)

Case Study

As the District Collector of a Suratwada district, you are overseeing a government-funded rural development project aimed at improving infrastructure. However, you soon discover that several contractors awarded the contracts for building roads, sanitation systems, and affordable housing have strong political ties to local and state-level politicians. These contractors, despite a history of substandard work and financial mismanagement in previous projects, continue to be awarded lucrative tenders due to their political leverage.

Upon reviewing the project, you uncover that funds are being misused, with inflated costs and substandard materials being used in construction. Corrupt local officials are found to be complicit in manipulating the approval process. Despite knowing this, you face immense pressure from both your political superiors and influential local figures to allow the project to continue without intervention. Exposing the corruption could stall the project, affecting the district’s development and potentially harming your career, as the political backlash could lead to your transfer or disciplinary action.

You are caught in a dilemma: Should you expose the corruption and risk your career and the completion of the project, or turn a blind eye, knowing that doing so would compromise your ethical duty to the public? The decision is further complicated by the knowledge that your actions could affect both the future of the project and your ability to carry out governance in the district.

Questions:

1. What options are available to you to ensure that the corruption in the project is thoroughly investigated, while minimizing disruption to public services?

2. What course of action would you take to maintain your integrity and balance the investigation with the need for continued public service delivery?

3. What long-term reforms would you consider implementing in your district to prevent similar situations of corruption in future government projects, and how would you ensure that such reforms gain traction in the face of political and administrative resistance?

Q. “Compassion is a necessity, not a luxury. Without it, humanity cannot survive.” How can public servants institutionalize compassion without compromising on rule-based governance? (150 words)

Q. "In an era of institutional accountability and performance metrics, is there still space for altruism in public administration? Discuss. (150 words)

Case Study

Anjali Verma, a young and highly motivated Indian Revenue Service (IRS) officer, has been assigned to the Enforcement Directorate (ED) for over a year. She is a diligent and conscientious officer, known for her hard work and commitment to upholding the law. Recently, Anjali was tasked with overseeing an operation involving the raid of a well-known business conglomerate in the city. The company, owned by an influential businessman, is suspected of large-scale tax evasion, money laundering, and illegal financial transactions.

As the raid unfolds, Anjali’s team discovers significant evidence of financial irregularities, including hidden assets and unreported foreign bank accounts. However, just as the raid is about to conclude, Anjali receives an anonymous phone call suggesting that a close relative of hers, who works at a senior position in the same conglomerate, might be involved in the illicit activities. The caller, however, provides no concrete proof, only a vague assertion.

Anjali is now at a moral and professional crossroads. She has always been fiercely dedicated to her role, ensuring that justice is done, regardless of the social or political consequences. However, this new revelation about her relative raises concerns for her personal life. Anjali fears that pursuing the investigation against her relative could cause her family immense distress and create a personal conflict, potentially affecting her career and her relationship with her relatives.

The business empire is well-connected in both business and political circles, and there are pressures from influential figures suggesting that the raid should be concluded swiftly with minimal fallout. Despite this, Anjali feels compelled to continue the investigation, as she believes that the evidence uncovered so far indicates serious financial crimes.

Her immediate superior has asked her to provide a report on the raid and suggested that the case be handled carefully, without any unnecessary escalation. Anjali is under intense pressure to balance the integrity of the investigation with the personal and professional repercussions she might face if she pursues her relative’s involvement in the case.

Questions:

1. What are the key ethical dilemmas involved in the situation?

2. What would be the most appropriate course of action for Anjali, also discuss what ethical framework should guide her to resolve ethical dilemmas.

3. What long-term strategies can be implemented to support investigation officers in maintaining professional integrity and impartiality in high-profile investigations?

Q. The rise of cryptocurrencies presents a paradox between financial freedom and the potential for harm in terms of market instability and misuse. In light of key ethical principles, critically assess the ethical challenges posed by cryptocurrencies in India. (150 words)

Q. "In the context of ethical governance, how can the virtue of temperance guide decision-making in addressing issues such as inequality and environmental sustainability? (150 words)

Case Study

Vikram is an urban planner in a fast-growing metropolitan city. His department has been tasked with overseeing the redevelopment of an old industrial area into a modern residential neighborhood. The project promises to rejuvenate a dilapidated part of the city and provide affordable housing for hundreds of families. However, the area in question is also home to a vibrant but lower-income community that has lived there for decades.

While the local government has promised that the redevelopment will bring economic opportunities and better living standards, Vikram has begun to uncover troubling details. Many of the residents have been living there for years and have a strong social and cultural attachment to the area. They also run small businesses that are crucial for their livelihoods. The redevelopment plan includes tearing down their homes and businesses, displacing them, and relocating them to a different part of the city, far from their current community and support systems. Moreover, there is a lack of detailed information on how the government will ensure affordable housing for the displaced families or whether they will be properly compensated.

Vikram is also aware that there are significant financial interests behind the project. Several influential real estate developers stand to gain immensely from the redevelopment, and their lobbying efforts have heavily influenced the planning process. Vikram, who was initially excited about the project’s potential to revitalize the city, now feels conflicted. On one hand, the redevelopment could bring economic growth, but on the other hand, it may cause social harm to the marginalized community that lives there.

As the project progresses, Vikram is put under pressure by his superiors to approve the project without further scrutiny, as delays could risk funding and affect the city’s overall development plan. He is aware that his career could suffer if he raises objections or calls for a review of the plan. At the same time, he is troubled by the ethical implications of displacing vulnerable communities for the sake of economic development and real estate profit.

Questions:

1. What are the key ethical dilemmas involved in this situation?
2. How should Vikram handle the apparent conflict of interest in this situation, with powerful developers pushing for the project and the displacement of a marginalized community?
3. Can economic growth justify the displacement of a community? What ethical principles should guide policymakers when planning such development projects.

Q. "Wars are poor chisels for carving out peaceful tomorrows." - Martin Luther King, Jr. In the context of the above quote, discuss whether lasting peace can be achieved through violent means, or if non-violence is the only ethical way to attain peace. (150 words)

Q. Is ethical relativism a valid approach to governance in a multicultural society like India? Discuss its implications on policy formulation. (150 words)

Case Study

Meera is a senior executive at a publicly listed company in India, specializing in renewable energy projects. The company is in the process of bidding for a government contract to build a large solar power plant in a remote region. The contract is highly competitive, with several top-tier companies vying for it, and winning it would bring significant financial gain and visibility to Meera’s company.

A few months prior, Meera’s brother-in-law, Rajiv, was appointed as a senior official in the Ministry of Renewable Energy, the very ministry responsible for overseeing and awarding the contract. Meera and Rajiv have a close relationship, and although she knows that Rajiv has a strong professional reputation, she is also aware that he is under considerable pressure to ensure the success of the government’s solar power initiatives.

Meera’s company is one of the top contenders for the bid, but she learns that Rajiv may be in a position to influence the decision-making process, and there is a possibility that Rajiv might help her company’s bid, albeit subtly, given their personal relationship. Meera feels conflicted: while she knows her company is capable of delivering on the contract, she is aware that her family connection with Rajiv could create a perception of conflict of interest and lead to accusations of favoritism.

Meera’s dilemma is compounded by the fact that the company’s shareholders are pushing for aggressive expansion and winning this contract could significantly increase the company’s market value. However, Meera is also deeply concerned about maintaining ethical standards, public perception, and the integrity of both her personal and professional reputation.

Questions:
a) What are the key ethical dilemmas involved in this situation?
b) What steps should Meera take to ensure that her involvement in the bidding process remains ethical and transparent, given her personal connection to Rajiv?
c) What are the potential risks of allowing personal relationships to influence corporate governance decisions, particularly in public sector contracts, and how can these risks affect the company’s long-term success?

Q. Can human actions be considered ethical if they violate societal norms but serve a higher moral purpose? Discuss with examples. (150 words)

Q. How does objectivity differ from neutrality and impartiality? Illustrate your answer with suitable examples from public service. (150 words)

Case Study:

As an Airworthiness Officer with the Directorate General of Civil Aviation (DGCA), you have been assigned to conduct a post-crash safety audit following a tragic incident involving a major airline. A commercial aircraft operated by the airline crashed, resulting in fatalities, civilian property damage, and significant public concern over the safety of air travel.

During your audit, you uncover alarming issues with the airline's operations. These include recurring technical faults in the fleet, such as flight control irregularities, as well as incomplete and inconsistent maintenance logs. Despite multiple complaints from crew members over the years, these concerns were neither properly addressed nor escalated by the airline’s management.

Additionally, you find that the airline has inadequately maintained crew training records, casting doubt on the airline’s compliance with International Civil Aviation Organization (ICAO) safety standards. A crew member further alleges that the crashed aircraft had known mechanical issues and that staff complaints had been ignored for an extended period.

The airline is part of a well-connected and influential business group, with a strong public image. A senior executive from the airline downplays the severity of the issues, insisting they are minor and will be resolved. Furthermore, your superior has informally advised you to tread lightly, suggesting that highlighting these problems could harm national morale and cause a political backlash.

You are now faced with a difficult decision: should you file a thorough and detailed report of your findings, which could potentially trigger urgent reforms in the airline’s operations but may provoke political and personal risk? Alternatively, should you withhold certain findings to avoid causing harm to the airline’s reputation and national sentiment, despite the potential risks to public safety?

Questions:

(a) What are the key ethical issues present in this case? Highlight the conflicting duties and interests affecting your judgment.

(b) What are the options available to you? Discuss the merits and demerits of each.

(c) Which option would you choose and why? Justify your decision using relevant ethical principles and the responsibilities of a regulatory authority during a crisis.

Q. How does this quotation by John C. Maxwell, "A leader is one who knows the way, goes the way, and shows the way," apply to civil servants in the current context? (150 words)

Q. Attitude plays a crucial role in the effectiveness of civil servants. How does a positive attitude contribute to efficient civil service, and what personal and external factors influence the development of this attitude? (150 words)

Case Study:

You are a senior surgeon in a prestigious hospital in Bengaluru, known for its state-of-the-art facilities and high-profile patient base. During a routine audit of the hospital’s procurement and billing practices, you uncover a troubling scenario-the hospital’s administration is involved in a practice where certain high-cost medical supplies and treatments are being marked up exorbitantly, even though alternative, more affordable options are available.

The hospital has entered into a partnership with several suppliers, ensuring that these high-cost supplies are purchased exclusively, despite their high price and limited effectiveness compared to other alternatives.As the chairperson of the Ethical Medical Practitioners Association, you are deeply concerned about the implications of these practices on patient care and financial sustainability.

However, some senior doctors in your hospital, who are benefiting from kickbacks provided by the suppliers, urge you to remain silent about the issue to avoid disrupting hospital operations and to preserve their personal benefits. They argue that the inflated prices are helping to maintain the hospital’s high profit margins, which are crucial for its survival and continued growth.

Questions:
(a) Identify the main stakeholders and ethical issues involved.
(b) Analyze the potential consequences of exposing the unethical practices for both the hospital and the healthcare system.
(c) What actions would you take in this situation, and what ethical principles would guide your decision-making process?

Q. How does integrity serve as a source of strength and empowerment in an individual's life? Illustrate with examples. (150 words)

Q. What does this quotation mean to you in the present context: “The truth is rarely pure and never simple.’’-Oscar Wilde (150 words)