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Q. Evaluate the potential of Mission Karmayogi in transforming India’s bureaucracy from a rule-based to a role-based system. What institutional challenges could hinder its success? (250 words)
04 Nov, 2025 GS Paper 2 Polity & GovernanceApproach:
- Introduce the answer by briefing about the Mission Karmayogi
- Delve into the Potential in Transformation to a Role-Based System
- Highlight the Institutional Challenges Hindering Success and Measures for Enhanced Success and Mitigating Challenges
- Conclude suitably.
Introduction:
Mission Karmayogi (National Programme for Civil Services Capacity Building - NPCSCB), launched in 2020, is a landmark reform aimed at transforming India's bureaucracy. Its core potential lies in transitioning the civil services from a rule-based to a role-based Human Resource Management (HRM) system.
Body:
Potential in Transformation to a Role-Based System
The shift from a 'rule-based' system (focused on adhering to seniority, generalist knowledge, and rigid procedures) to a 'role-based' system (focused on matching competencies to job requirements) offers immense potential:
Feature
Rule-Based System (Old)
Role-Based System (Target)
HR Focus
Seniority, generalist skills, and procedural compliance.
Competency (Attitude, Skills, Knowledge - ASK) for the specific role.
Training
Sporadic, supply-driven, one-size-fits-all training.
Demand-driven, continuous, on-site, and flexible digital learning (iGOT-Karmayogi).
Work Allocation
Based on cadre and department rules.
Based on the Framework of Roles, Activities, and Competencies (FRACs).
Outcomes
Bureaucratic inertia, red-tapism, and 'silo' mentality.
Citizen-centric governance, specialization, and improved service delivery.
Career Progression
Primarily based on tenure/seniority.
Linked to competency acquisition and continuous self-improvement.
Institutional Challenges Hindering Success
- Bureaucratic Inertia and Resistance to Change:
- Status Quo: A deeply entrenched culture of following rules over achieving results, often protecting the non-performing elements of the bureaucracy.
- Seniority vs. Merit: Resistance to moving away from the existing seniority-based promotion and posting system to a more performance- and competency-based model, which challenges the career path of many existing officials.
- Digital Divide and Accessibility:
- The reliance on the iGOT-Karmayogi platform poses a challenge in remote areas with poor internet connectivity or for older officials less familiar with digital learning tools. This could result in an uneven capacity-building experience.
- Integration and Implementation Gaps:
- Horizontal and Vertical Coordination: Ensuring seamless adoption and alignment of the new capacity-building framework across all Ministries, Departments, and State Governments (vertical and horizontal coordination) is a monumental task given India's federal structure and administrative diversity.
- Quality of Content: Maintaining the high quality, relevance, and engagement of the massive volume of content required for 46 lakh central government employees and preventing it from becoming a mere formality is an operational challenge.
- Political Interference and HR Decisions:
- The fundamental shift to role-based HRM is undermined by issues like frequent and arbitrary political transfers, which prevent officers from gaining domain expertise in a single role.
- Linking competencies to postings and performance evaluation is challenging in a system where political discretion often overrides merit and stability.
Measures for Enhanced Success and Mitigating Challenges
- Addressing Bureaucratic Resistance (Culture Change)
- Incentivization and Recognition: Link the successful completion of iGOT modules and acquisition of new competencies directly to Annual Performance Appraisal Reports (APARs), promotions, and lucrative foreign postings.
- Championing from the Top: Secure visible and active commitment from the highest political and administrative leadership (Cabinet Secretary, Secretaries) to publicly endorse and mandate the reform.
- Stakeholder Consultation: Actively involve Civil Service Associations and retired exemplary officers in the design and feedback loop for the iGOT courses to build ownership.
- Bridging the Digital Divide
- Infrastructure Investment: Invest in improving internet and digital access in remote field locations and district headquarters.
- Blended Learning Model: Supplement the iGOT platform with physical workshops and in-person mentorship for officials in areas with poor connectivity and for those less digitally inclined.
- Strengthening Institutional Mechanisms
- Mandatory FRACs Implementation: Mandate all Ministries/Departments to complete the FRACs (Framework of Roles, Activities, and Competencies) exercise within a fixed timeline and link all recruitment and posting decisions to these frameworks.
- Autonomy to CBC: Grant the Capacity Building Commission (CBC) greater autonomy and teeth to enforce compliance, audit capacity building plans of Ministries, and provide binding policy recommendations.
- Inter-Cadre and Inter-Departmental Mobility: Introduce a structured, competency-based mechanism for lateral entry and vertical mobility (especially at mid-career levels) to infuse specialization and foster cross-sectoral learning, breaking down 'silos'.
- Reducing Arbitrary HR Decisions
- Minimum Fixed Tenure: Strictly enforce a minimum fixed tenure for all critical assignments and domain-specific roles (as recommended by the Hota Committee and upheld by the Supreme Court in T. S. R. Subramanian case).
- Competency-Based Postings: Institutionalize a system where transfers and postings for specialized roles are primarily decided by a Centralized Assignment Board based on an officer's verified competencies and training records on iGOT.
Conclusion:
Mission Karmayogi is a bold and much-needed initiative that encapsulates the spirit of administrative reforms recommended by the Second Administrative Reforms Commission (ARC). Its potential to achieve the rule-based to role-based paradigm shift hinges on the successful implementation of the FRACs approach and the effective utilization of the iGOT platform.
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