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Case Study
Ritika, an IAS officer posted as the Public Information Officer (PIO) in a state department, has been facing mounting challenges due to widespread mismanagement in handling RTI requests. Citizens frequently report delays exceeding statutory limits, incomplete disclosures, and arbitrary denials citing vague exemptions. Several RTI applications relate to public procurement, environmental clearances, and fund utilization, raising concerns about corruption and administrative opacity.
Despite repeated reminders and follow-ups, the backlog of pending RTI cases has grown substantially. Some senior officials in the department discourage timely compliance, fearing that disclosure might expose irregularities and implicate influential contractors or political patrons. A few junior officers have expressed fear that strict adherence to the RTI Act could attract harassment, transfers, or litigation. Meanwhile, civil society organizations and media outlets demand transparency, timely responses, and public accountability.
The state government, concerned about negative publicity and political fallout, has subtly instructed Ritika to “avoid unnecessary disclosure” and focus on maintaining departmental harmony. At the same time, the Central Information Commission and local courts are actively monitoring compliance, with some PILs filed questioning delays and partial disclosures.
Questions:
A. What are the ethical dilemmas faced by Ritika in this situation?
B. Evaluate the options available to her and their possible consequences.
C. Suggest the most appropriate course of action for Ritika based on administrative accountability and citizen-centric governance.
D. Propose long-term systemic reforms to improve RTI implementation, reduce backlogs, and protect officials from retaliation while ensuring transparency and participatory governance.
17 Oct, 2025 GS Paper 4 Case StudiesAnswer will be published shortly.
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