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Q. “Conscience is the voice of the soul, not the echo of society.” Analyze the role of conscience in decision-making for public servants. (150 words)
04 Sep, 2025 GS Paper 4 Theoretical QuestionsApproach:
- Briefly explain what is conscience.
- Write role of conscience in public service
- Delve into Dangers of ignoring conscience
- Suggest how to ensure conscience in public service
- Conclude suitably
Introduction:
Conscience refers to the inner moral compass that guides individuals in distinguishing right from wrong, beyond external pressures or societal expectations. For public servants, conscience plays a pivotal role in ensuring decisions are not just legal, but also ethical.
Body:
Role of Conscience in Public Service
- Moral Compass: Conscience prevents ethical compromise when laws or rules remain silent. For example, Ashok Khemka, IAS, annulled fraudulent land deals despite political pressure.
- Similarly, T.V. Anupama, IAS, took a firm stand against powerful lobbies in Kerala, seizing adulterated food items despite resistance, guided by her inner moral conviction.
- Courage to Uphold Integrity: Conscience instills courage to act with integrity in the face of risks.
- Satyendra Dubey, a whistleblower in the Golden Quadrilateral project, exposed corruption despite grave personal danger.
- Likewise, K. Vasuki, IAS, while serving as Collector of Thiruvananthapuram, resisted political interference in waste management, showing moral courage rooted in conscience.
- Humanizing Administration: Conscience enables administrators to move beyond rigid procedures and connect with people empathetically.
- During the 2018 Kerala floods, civil servants mobilized relief, coordinated with communities, and provided immediate support, demonstrating compassion and empathy guided by conscience.
- Balancing Law and Justice: Justice Krishna Iyer’s judicial philosophy frequently highlighted the idea that law without conscience undermines justice.
- Officers apply conscience to interpret policies in ways that uphold fairness and dignity.
Dangers of Ignoring Conscience
- Mechanical Obedience and Complicity in Wrongdoing: Blind conformity to orders can make officers silent collaborators in corruption or injustice (e.g., misuse of authority during the Emergency 1975, or role of officials in major scams).
- Apathy towards Citizens and Erosion of Trust: Absence of conscience makes governance insensitive, leading to alienation (e.g., rigid eviction drives without rehabilitation). This gradually erodes public trust in administration.
- Institutional and Ethical Decay: If conscience is consistently ignored, it normalizes unethical practices, corrodes institutional integrity, and undermines democratic accountability (e.g., systemic corruption in recruitment scams).
Measures for Ensuring Conscience in Public Service:
- Ethical Training: Build moral reasoning through enhancing and sensitizing training curriculum, emphasizing on grassroot connect through village immersions and direct interaction with marginalized communities.
- Strengthening Accountability: Laws such as the Right to Information (RTI) and the Lokpal Act promote transparency in governance, compelling public officers to act responsibly and conscientiously.
- By making administrative actions visible to citizens, these frameworks reinforce ethical decision-making.
- Personal Reflection & Values: Encouraging meditation, self-reflection, and ethical introspection allows individuals to align actions with core values.
- Recalling Gandhiji’s “Talisman”, which urges considering the poorest and weakest while making decisions, fosters empathy and social responsibility in public service.
- Institutional Safeguards: The Whistleblower Protection Act must ensure anonymity, quick inquiry, and protection from harassment.
- Citizen Charters should include measurable service standards and penalties for delays.
- Vigilance bodies like Lokayuktas and CVC need more independence and digital tools for transparency.
Conclusion:
Thus, conscience is not a passive echo of societal norms but the active voice of moral responsibility. As Mahatma Gandhi said, “In matters of conscience, the law of the majority has no place.” For public servants, aligning decisions with conscience fosters integrity, justice, and people-centric governance, strengthening the ethical foundations of democracy.
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