Mains Practice Questions - 12 Dec, 2025

Case Study

You have recently taken charge as the District Collector of a semi-urban district dealing with frequent encroachment disputes and rising public expectations from the administration. Soon after assuming office, you notice that one of your junior officers, Raghav, the Sub-Divisional Magistrate (SDM), has gained significant popularity on social media. He regularly posts updates of inspections, public interactions, and enforcement actions, portraying an image of an energetic and proactive officer. However, you gradually observe that his posts often include videos of surprise inspections, images of junior staff standing tensely behind him, and clips of punitive actions such as sealing shops—sometimes with strong captions like “Action speaks louder than words.” One such video of sealing a commercial establishment goes viral, drawing public praise but also criticism that procedural fairness was not clearly shown.

Colleagues quietly mention that this public display of authority may create more fear than trust. Shopkeepers tell a senior police officer that they hesitate to visit the SDM office, worried that ordinary grievances may be recorded and posted online. An informal complaint from a local MLA describes the SDM’s conduct as “high-handed” and motivated by publicity. An anonymous petition also reaches your office alleging inadequate notice in the sealing operation, although the official records show non-compliance.

You realise that the issue does not involve an obvious legal violation but presents subtle ethical dilemmas, the line between transparency and intimidation, the responsible use of social media, the dignity of individuals during enforcement, and the need for young officers to balance enthusiasm with institutional propriety.

As District Collector, you must decide how to address the situation while preserving administrative integrity, maintaining the morale of a promising officer, and ensuring that citizens do not feel humiliated or threatened by the misuse, intentional or unintentional, of official power.

Question:

Q1.Identify the core ethical issues involved in this case. Explain their relevance to public administration.

Q2. Do you think the SDM’s use of social media, though legal, raises ethical concerns? Justify your answer using principles of public service, propriety, and dignity of individuals.

Q3. As the District Collector, what steps will you take to address the situation in a fair, balanced, and constructive manner? Provide short-term and long-term measures.

Q4. Suggest a code of conduct or guidelines for civil servants’ use of social media that balances transparency, accountability, and ethical restraint.