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National Consumer Disputes Redressal Commission (NCDRC)

  • 30 May 2019
  • 2 min read

Haryana farmers have been granted compensation of almost ₹5 lakh from Indian Farmers Fertiliser Cooperative Limited (IFFCO), which sold them defective guar seeds that led to 70% crop failure. The farmers won their case at the National Consumer Disputes Redressal Commission (NCDRC).

National Consumer Disputes Redressal Commission

  • It was established to provide inexpensive, speedy and summary redressal of consumer disputes.
  • It is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986.
  • The commission is headed by a sitting or retired judge of the Supreme Court of India.
  • Provisions of the act:
  • Section 21 of the Consumer Protection Act, 1986 provides that the NCDRC shall have jurisdiction:
    • To entertain a complaint valued more than one crore and also have appellate and revisional jurisdiction from the orders of State Commissions or the District fora as the case may be.
    • Section 23 of Consumer Protection Act, 1986, provides that any person aggrieved by an order of NCDRC may prefer an appeal against such order to the Supreme Court of India within a period of 30 days.
  • The provisions of this Act cover 'goods' as well as 'services'.
  • Appellate authority: If a consumer is not satisfied by the decision of a District Forum, he can appeal to the State Commission. Against the order of the State Commission, a consumer can come to the National Commission.
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