Vacancies in Consumer Disputes Redressal Commissions
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Recently, the Supreme Court, has expressed displeasure over delay in filling up vacancies in the National Consumer Disputes Redressal Commission and State Consumer Disputes Redressal Commissions.
- It directed the centre and states to complete the process within eight weeks.
- The court was hearing a suo motu case on inaction in appointing president and members/staff of Districts and State Consumer Disputes Redressal Commission and inadequate infrastructure across India.
- It highlighted that vacancies are hurting consumers by delaying redressal of disputes.
- The Court also asked the Centre to submit a report on legislative impact study on Consumer Protection Act, 2019 in four weeks time.
- It's the third time in two weeks that the Supreme Court has voiced its concern regarding vacancies across courts, tribunals and dispute resolution bodies in India.
- About National Consumer Disputes Redressal Commission:
- The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986.
- Its head office is in New Delhi.
- The commission is headed by a sitting or retired judge of the Supreme Court of India.
- The Consumer Protection Act of 1986 provided for a three-tier consumer dispute redressal machinery at the National (National Consumer Disputes Redressal Commission), State and District levels.
- The Consumer Protection Act, 2019 establishes the Central Consumer Protection Authority (CCPA) whose primary objective will be to promote, protect and enforce the rights of consumers.
- About Legislative Impact Study:
- Legislative Impact Study or Assessment is the study of the impact of a law (being made and enforced) on the society over a period of time.
- It is a method of estimating the likely impacts of legislative proposals and government policies, before and after they are adopted and enacted.
- For example, what impact would it have on the litigation, what is the kind of manpower required, what is the infrastructure required.
- It compares them with different policy designs to determine which policy produces the best result.
- The responsibility of Parliament after a law is made is not over. It has to confirm whether the intended objectives and needs of the law are achieved or not.