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Electronic Private Automatic Branch Exchange

  • 02 Jul 2025
  • 2 min read

Source: TH 

In today's fast-paced corporate environment, efficient and integrated communication is essential for productivity, and Electronic Private Automatic Branch Exchange (EPABX) systems serve as a critical infrastructure enabling seamless internal and external connectivity in offices. 

  • About: EPABX is a telephone switching system used in businesses to manage both internal and external communication, allowing multiple office telephones to connect through a shared external trunk line without requiring individual lines for each user. 
    • The core of EPABX is its switching mechanism, which directs calls accurately across internal and external lines. 
  • Evolution of EPABX Technology: 
    • Electromechanical Relays (1970s–1980s): Used mechanical switches and electromagnets to connect phone lines. 
    • Digital Electronic Systems: By the late 1980s, digital switching using computers and microprocessors improved call handling and introduced Pulse Code Modulation (PCM) and Time Division Multiplexing (TDM). 
      • PCM converts analog voice into binary data for efficient digital communication. 
      • TDM enables multiple signals to share one channel by assigning each a time slot, allowing simultaneous data transmission without interference. 
    • Modern Systems: Integration with VoIP (Voice over Internet Protocol) enables voice data to be transmitted over the internet, making communication scalable and cost-effective.
Read more: The Indian Telecom Revolution 
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