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सेमिनार: अंग्रेज़ी सीखने का अवसर (23 सितंबर: दोपहर 3 बजे)
Indian Government Initiative 'Mobile Seva' Awarded UN Public Service Award
Jul 05, 2014

An initiative conceptualised by Indian goverment’s Department of Electronics and Information Technology to enable delivery of public services electronically through the mobile platform has been awarded a United Nations Public Service award.

Mobile Seva, a nationwide initiative conceptualized, funded and implemented by the Department of Electronics and Information Technology is among the second place winners of the 2014 UN Public Service Awards, along with Bahrain, Brazil, Cameroon, Republic of Korea and Spain.

The vision of Mobile Seva is to mainstream mobile governance in India as a new paradigm for e-delivery of public services through mobile devices. It leverages the massive penetration of mobile phones in India to substantially enhance access to electronic services, especially in the rural areas.

It benefits the poor, illiterate, disabled, elderly, and the women in accessing e-governance services as access to mobile phones is much higher in these segments of the population as compared to access to the internet.

The main objectives of the initiative are to be a one-stop solution for all mobile-based public service delivery needs through mobile-based channels, including SMS, voice/Integrated Voice Response System and mobile applications, a statement said.

 At a time of complex and interdependent global challenges, effective governance and efficient public administration are central to meeting development goals. 

The first place winners were Austria, Bahrain, Brazil, Morocco, Oman, Republic of Korea, Singapore, South Africa, Thailand, Turkey, Uruguay. Winners from 14 countries will be honoured for their innovative projects in fighting poverty and promoting sustainable development.

The forum and awards were hosted by the Government of the Republic of Korea and organized by the UN Department of Economic and Social Affairs (DESA) in partnership with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women) and the UNDP Global Centre for Public Service Excellence.

In 2003, the UN General Assembly designated June 23 as the UN Public Service Day to celebrate the value and virtue of service to the community.

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