Bareilly Airport Tops UP in AAI Survey | 03 Jan 2026

Why in News?

Bareilly Airport secured the top position in Uttar Pradesh and 7th rank nationally in the Airports Authority of India’s (AAI) Customer Satisfaction Survey.

Key Points

• Survey Authority: Conducted by the Airports Authority of India (AAI).
• AAI Customer Satisfaction Survey: It is a biannual assessment of passenger satisfaction at Indian airports to rank and improve airport services.
• State Rank: 1st in Uttar Pradesh for customer satisfaction.
• National Rank: 7th rank out of 62 airports surveyed.
  • The top national rank was jointly secured by Raja Bhoj Airport (Bhopal) and Khajuraho Airport.
• Assessment Parameters: Over 30 indicators including check-in efficiency, security processing, cleanliness, signage, staff behaviour, and passenger convenience.
• Significance: Reflects the success of the UDAN scheme in improving regional connectivity, airport services, and passenger facilities.