Chakshu and the Digital Intelligence Platform | 07 Mar 2024

Source: TH

The Department of Telecommunications (DoT) introduced two initiatives, Chakshu and the Digital Intelligence Platform (DIP), to combat spam and fraud calls through the Sanchar Saathi portal.

  • Chakshu (meaning eyes) is accessible at sancharsaathi.gov.in/sfc, facilitating citizens to report suspicious communications.
    • The platform allows users to report various types of fraud, including those related to bank accounts, payment wallets, SIM cards, gas and electricity connections, KYC updates, impersonation, and sextortion.
  • The primary objective of Chakshu is to enable proactive reporting of suspicious activities, contributing to the prevention and mitigation of telecom-related fraud and spam calls.
  • The DIP is a secure and integrated platform created by the DoT for curbing the misuse of telecom resources and data through intelligence sharing and information exchange among the stakeholders covering a wide spectrum of telecom service providers, law enforcement agencies (LEAs), banks and financial institutions.
    • It would be a non-public data-sharing resource for “Telecom Service Providers (TSPs), LEAs, banks and financial institutions, social media platforms, identity document issuing authorities etc.

Read more: World Telecom Day 2023