AI for Inclusive Societal Development | 10 Oct 2025
For Prelims: NITI Aayog, Artificial Intelligence (AI), Distributed Ledger Technology, Augmented Reality
For Mains: Role of AI and frontier technologies in inclusive economic development, Employment
Why in News?
NITI Aayog released a study titled “AI for Inclusive Societal Development”, a first-of-its-kind effort to systematically explore how Artificial Intelligence (AI) and frontier technologies can be harnessed to transform the lives and livelihoods of India’s informal workers.
- The report proposes a National Mission “Digital ShramSetu”, envisioned as a technology-driven bridge to formalize and uplift the informal workforce.
What is the Mission Digital ShramSetu?
- About: Mission Digital ShramSetu is a transformative initiative proposed by NITI Aayog to digitize and empower India's informal workforce by leveraging cutting-edge technologies like AI, blockchain, robotics, and immersive learning.
- Objectives:  
- Empowerment Through Technology: Utilize technology to create verifiable digital identities for workers, enabling access to timely payments, skill certifications, and social security benefits.
- Inclusive Skilling: Develop adaptive, multilingual, and offline-compatible training modules to upskill workers.
- Federated Credentialing System: Establish a decentralized trust model allowing training providers, employers, and government bodies to issue and verify worker credentials in real-time.
- Smart Contracts for Fair Compensation: Implement blockchain-based smart contracts to ensure transparent and timely payments to informal workers, reducing disputes and delays.
- Grassroots Innovation and Outreach: Encourage state-level programs and partnerships with local institutions to promote digital literacy and facilitate the adoption of technology.
 
- Governance and Structure: 
- Apex Governing Body: Chaired by the Prime Minister, with key ministries involved in policy and budget decisions.
- Sectoral Task Forces: Focused on sectors like agriculture, healthcare, retail, and construction, tasked with solution design and implementation.
- State Coordination Units: To ensure local adaptation and effective on-ground execution.
 
- Targets:
What is the Current State of Informal Workers in India?
- Informal Workforce Size: Around 490 million people, representing about 85% of India’s total labour force.
- Economic Contribution: The informal sector contributes roughly 45% of India’s Gross Domestic Product (GDP).
- Productivity Levels: Average productivity of informal workers is around USD 5 per hour, less than half the national average of USD11 per hour.
- Per Capita Income: The average informal worker earns about USD 1,800 per year (2025).
- Female Workforce Participation: Women’s participation in the informal trade sector remains very low at 15% (excluding agriculture), compared with 37% national average and 47% global average.
- Social Protection Coverage: Only 48% of informal workers currently have access to social security benefits.
Informal Workers
- According to the International Labour Organization (ILO), informal employment refers to jobs not protected by labour laws, taxation, or social security, lacking benefits like paid leave or severance pay.
- Informal workers include self-employed, casual, temporary, or family workers without formal contracts or social protection, even if they work in the formal sector.
- India’s Formalisation Targets: By 2047, India aims to formalise 73.2% of currently informal enterprises and reduce the informal sector’s share to 40%.
- India's Schemes for Informal Labourers:
What are the Challenges Faced by the Informal Workforce?
- Financial Fragility and Volatility: The lack of formal contracts and trusted identities causes delayed or inconsistent wages, leading to financial instability.  
- Additionally, the absence of verifiable income and complex loan procedures prevent workers from accessing timely finance, while reliance on exploitative informal lending sources with high-interest rates further exacerbates their financial challenges.
 
- Market Access and Demand Linkages: Informal workers operate on the fringes of the market, with no consistent demand, or digital presence, resulting in chronic income instability and underemployment. 
- Migrant workers face difficulties finding work across regions because they don't have portable digital identities or job-matching systems, leading to exploitation by intermediaries.
 
- Skilling and Adoption: Many informal workers rely on traditional, outdated methods and lack access to formal training, which limits their growth and productivity. 
- Formal and adaptive training programs are scarce, and low digital literacy and inaccessible tools make it difficult for workers to adopt new technologies, further hindering their professional development.
 
- Social Protection and Occupational Safety: Workers struggle to benefit from social schemes due to a lack of awareness, digital barriers and non-portable records.
- Productivity Gaps: The lack of workflow optimization and access to digital tools results in wasted effort, low productivity, and no performance visibility, which directly impacts income potential.
How AI Technology can Transform Informal Livelihoods?
| Technology | Use | 
| Affordable Smartphones with AI Features | Enables multimodal, multilingual interactions (voice, text, image) for informal workers to access digital platforms and services in their native language. | 
| Provides high-speed internet access to over 740 million Indians by 2030, enabling scalable digital services in urban and rural areas. | |
| Ensures secure, transparent transactions and verified identities across platforms, enabling trust and transparency in the informal economy. | |
| AI and Robotics for Task Automation | Automates tasks like fault detection, inspections, and repairs, enhancing productivity and safety, especially in hazardous work environments. | 
| Provides immersive, hands-on training for informal workers like artisans, helping them improve skills through virtual workshops and real-time feedback. | |
| Generative AI Knowledge Systems | Provides on-demand, task-specific knowledge to informal workers, offering real-time guidance tailored to their job needs (e.g., loom blueprints, dye recipes). | 
| Smart Contracts for Payment Automation | Automates milestone-based payments through self-executing contracts, ensuring timely and transparent wage disbursements and reducing disputes. | 
| AI-Powered Wearable Safety Gear | Monitors worker health and safety in real-time, detecting hazards and providing alerts to prevent accidents and ensure compliance with safety standards. | 
| IoT and AI for Precision Farming | Uses Internet of Things (IoT) sensors and AI systems to monitor soil, climate, and irrigation, enabling more efficient, sustainable farming practices for informal agricultural workers. | 
| Digital Wallets and Verifiable Credentials | Allows informal workers to store and share secure, tamper-proof digital credentials (e.g., work history, skills, certificates) for job and loan access. | 
| Exoskeletons (Wearable Powered Devices) | Provides wearable exoskeletons that reduce physical strain and fatigue for workers by supporting their natural movements, enabling longer working hours and safer work in physically demanding jobs. | 
Conclusion
NITI Aayog underscores that Viksit Bharat 2047 cannot be realized without empowering its informal workforce. AI must not replace human labour - it must enhance it. Timely action through Digital ShramSetu can ensure that India’s growth story becomes not only one of technological progress but of inclusive prosperity, where every worker, formal or informal, stands as a catalyst of development.
| Drishti Mains Question: Discuss how artificial intelligence can empower India’s informal workforce. | 
Frequently Asked Questions (FAQs)
1. What is the size of India’s informal workforce? 
Around 490 million people, accounting for 85% of India’s total labour force. 
2. What is the objective of the Digital ShramSetu mission? 
To digitally formalize informal workers, provide verifiable identities, ensure timely payments, and enable social security benefits. 
3. What are the main challenges faced by informal workers? 
Financial instability, lack of formal contracts, low productivity (USD 5/hour), limited market access, weak social security coverage (48%), and low female participation (15%). 
4. How will technology improve informal workers’ livelihoods? 
AI-enabled training, smart contracts for fair wages, wearable safety gear, precision farming, and digital credentialing will enhance income, safety, and access to opportunities. 
UPSC Civil Services Examination, Previous Year Question (PYQ)
Mains
Q. How globalization has led to the reduction of employment in the formal sector of the Indian economy? Is increased informalization detrimental to the development of the country? (2016)
 
          
